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Useful links

DirectGov –

The official UK Government website for citizens.

Department for Communities and Local Government –

The Government Department which promotes community cohesion and equality and sets policy on local government, housing, urban regeneration, planning and fire and rescue.

Citizens Advice –

CAB offers help and advice on everyone’s rights and responsiblities.

Shelter –

A housing charity offering advice on homelessness and housing issues.

Crisis –

A housing charity for single homeless people.


The Leasehold Advisory Service provides free advice on residential leasehold law.

The Property Ombudsman Scheme –

An  adjudication mechanism for dealing with complaints about estate and letting agents

Which –

The consumer champion helping you to make informed choices on goods and services. Click here for their useful buy to let guide.

Ombudsman Services Property –

An adjudication mechanism for dealing with complaints about estate and letting agents.

Property Redress Scheme –

An adjudication mechanism for dealing with complaints about lettings and property management agents.

Tenancy Deposit Schemes

There are three statutory deposit schemes operating in England and Wales:

Full details of Deposit Schemes in Scotland can be found here

Application Portal

Start an online application to join NALS today.

Register »

Or continue an existing one.

Alternatively you can download our offline forms.

NALS Professional Development: Find out more Apply Online Now

Landlords and Tenants.
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